Observing a class in a language you don't know

During my work shadowing, I had to observe a training in 'Development of IT Infrastructure in Educational Institutions' - in Estonian. Sounds like an impossible task? That was my thought in the beginning, but fast forward to today, and I have written a ten-page feedback report for Hitsa and the three trainers - and it seems to be useful! So I thought I would develop some top tips for someone who has been asked to observe a class conducted in a language they don't speak.

1. Translate material

If possible, make sure you get access to training material before. It could be any presentations used, a trainers manual etc. Then use Google Translate to turn it into a language you speak. This means that even though you may not know the exact content of what is said, you will know the heading. This will be very helpful when it comes to following along the session!

2. Process!

See this as an opportunity to observe process. When language is removed, a space opens up for watching what is happening in terms of dynamics and process. How are people engaging with each other? How to they seem to respond to the trainers? How are the trainers moving around the room? Imagine what could be happening and what could explain it.

3. Accept the limitations

You will not understand everything in the training. Accept the limitations of the work shadowing and work with what you've got, try to make the most of it!

4. Expose your findings to those who were in the training (and know the language!)

Finally, send your findings to those who were present in the training and speak the language. Check your findings against their experience and welcome their feedback!

#Shadowing